Delete your Pearl Heights data
Pearl Heights: Merge & Mystery is a game by HSAG LLC. It has no account of its own and never asks your name. Here is how to delete what the game keeps, and what stays after you do.
How to delete it
- Your game on this phone. Open the game, go to Settings, tap "Erase my progress" and confirm. Your agency, with everything in it, is erased from the phone, and this can't be undone. To remove everything else the game stores on the phone, including its record of how you play and its estimates about you, uninstall the game or clear its data in your Android settings.
- Your Google Play Games data, if you signed in. Your achievements, leaderboard scores, saved game and Play Games profile are held by Google. Delete them from your Play Games profile or your Google account.
- Anything else. Write to contact@hsaggroup.com with the subject "Pearl Heights data".
What is deleted and what is kept
- Deleted from the phone at once: your save, when you erase your progress. The game's record of how you play and its estimates about you go when you uninstall the game or clear its data.
- Your Android backup: your device's backup with Google may hold a copy of your save. It follows your Google account's backup settings.
- Deleted by Google on your request: your Play Games data, as above.
- Kept for a limited time: game activity already sent to Google Analytics and our Google Cloud project, and crash reports. These carry a random identifier, not your name, so we may not be able to tell which records are yours. Analytics data expires on the schedule set in Google Analytics, crash reports as Firebase sets out, and our copies when they are no longer useful, as our privacy policy explains.
- Kept by Google Play: your purchase records, which Google holds under its own terms and which tax law may require.
- Advertising: AdMob data follows Google's terms. You can reset or delete your advertising ID in your Android settings.